Contact support
Describe what happened and include your device model, app version and the approximate time of the error. If needed, attach a screenshot with other children's information hidden. There is no need to send your password or temporary sign-in code.
Frequently asked questions
Where do I get a login?
The school administration provides the account and initial access. You can sign in to an existing account in the app or add another account to switch between children.
How do I restore access?
Use password recovery on the sign-in screen. If a phone number is linked to the account, a temporary password is sent to it. If the number is missing or has changed, contact the school administration or support.
How do I top up the balance?
The administration changes the balance. The app displays internal school meal records and does not accept real payments. It has no bank card payment, subscription or paid app purchase.
Why can't I change an order?
Available choices depend on the published menu, the order deadline and the rules for the school group. Changes may be unavailable after the deadline. Contact the school administration about a specific order.
How do I disable automatic ordering?
Open the profile and turn off the relevant breakfast, lunch or afternoon snack switches. Check orders that have already been placed separately.
Privacy and data
The privacy policy describes data processing and the work of technical service providers.
Manage your data explains how to correct information and request deletion of an account or related data.
Revision and contact details
Operator: the administration of ОФРО «БЭСТ». Developer: Vyacheslav Tkachenko.
vtka.vinci@icloud.com · Privacy · Request data deletion
Revision dated 27 September 2026. The app is also named «БЭСТ Питание» in the App Store.